ADHD Now Privacy Policy
Effective Date: 13.08.24
Our Contact Details:
- Name: ADHD Now (FSR Atlantic Ltd)
- Address: 28 Fitzwilliam Place, Dublin, Ireland
- Phone Number: +353 1 270 7906
- Email: info@adhdnow.com
1. Introduction
At ADHD Now, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information in compliance with the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect and process the following types of personal data:
- Personal Identification Information: Name, Date of Birth, Address, Email, Phone Number
- Health Information: ADHD diagnosis, medical history, treatment, and prescription details
- Financial Information: Bank details for payment processing
- Technical Information: Cookies, IP addresses, and analytics data
3. How We Use Your Personal Data
We use your data for:
- Service Provision: To deliver ADHD assessments and treatments.
- Communication: To schedule appointments, send reminders, and share important information.
- Legal Compliance: To fulfill legal obligations and ensure regulatory compliance.
- Service Improvement: To enhance our offerings through analysis and feedback.
- Marketing: With your consent, to inform you about related services and offerings.
4. Lawful Basis for Processing
We process your data under the following lawful bases:
- Consent: For processing sensitive health data and sending marketing communications.
- Contract: To fulfill our service agreements with you.
- Legitimate Interests: For internal research, security measures, and service improvements.
- Legal Obligation: To comply with legal and regulatory requirements.
5. Sharing Your Data
We may share your data with:
- Healthcare Providers: Other professionals involved in your care.
- Service Providers: Third-party vendors who support our services (e.g., IT, payments).
- Legal and Regulatory Authorities: When required by law.
All third-party agreements are reviewed to ensure GDPR compliance and the protection of your data.
6. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by Standard Contractual Clauses or equivalent safeguards.
7. Data Security
We use advanced security measures, including encryption and access controls, to protect your data. Regular audits and monitoring are conducted to maintain high security standards.
8. Data Retention and Deletion
We retain your data only as long as necessary:
- Health Records: Retained for a minimum of six years after the end of treatment.
- Financial Records: Retained for five years for compliance purposes.
We have processes in place to delete data when it is no longer needed.
9. Your Rights
You have the following rights under GDPR:
- Access: Request a copy of your data.
- Rectification: Correct inaccuracies in your data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Limit the processing of your data.
- Objection: Object to processing based on legitimate interests.
- Portability: Transfer your data to another service provider.
To exercise your rights, contact us at info@adhdnow.com. We aim to respond within one month.
10. Cookies and Tracking
Our website uses cookies to improve your experience. You can manage your cookie preferences at any time through your browser settings.
11. Data Breaches
In case of a data breach, we will notify you and the relevant authorities as required by GDPR.
12. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
13. Contact Us
If you have questions or concerns about your data, please contact us:
- Email: info@adhdnow.com
- Phone: +353 1 270 7906
For more information or to lodge a complaint, you can contact the Irish Data Protection Commission.
